0800 220 8733 +54 9 11 3141 2805

Frequently Questions of Car rental

frequent questions

  • How do I know if my reservation is confirmed?

    We send you information by email after you send us the data of the franchise.

  • I made a reservation and I have not received any confirmation in my email.

    Make sure you enter a valid email. Please check the spam folder of your mail manager, if you do not find what you need please contact us at 0800 220 8733

  • How long I can rent a car?

    You can make a reservation for more than 60 days. If you need the vehicle longer and you want to prolong it you should contact us on 0800 220 8733

  • How are counted the days of rent?

    The days are counted as 24 hours starting from the time period it begins as scheduled in the initial reserve.

  • What kind of insurance should I buy to rent a car?

    Insurance coverage is duty fixed, this is the amount for which the customer is responsible to the company for any eventuality.

  • Can I go abroad with the vehicle?

    Yes, rent cars to leave the country, all you have to do is make the online reservation and request additional Permit Mercosur

  • Can I remove the franchise?

    No, franchises are fixed and is a fundamental requirement to cover the same credit card before removing the unit.

  • How can I pay my booking?

    I can pay in cash, credit or debit card(American Express, Diners, Mastercard, Nativa, T.Naranja, Visa, Visa Electron y Maestro).

  • How I can receive updates to Street?

    Receive all our news through our social networks Facebook, Twitter o Instagram.

  • Credit cards

  • Why should you take a credit card?

    The credit card serves as collateral. You must present to remove the vehicle must be in the name of the main driver and be válida.Por other options contact 0800 220 8733.

  • I do not have a credit card I can rent a car?

    Yes, you can use a third-party card and cash to complete it if the available credit line will not be enough to cover 100% of the excess.